By placing an order, you agree to our terms, including but not limited to the following:
- All rentals are final and must be returned in the condition provided.
- Late returns are subject to additional charges.
- Delivery fees are non-refundable.


Order & Payment Terms

  • All orders placed on this website require confirmation from our team before they are finalized.
  • A $75 non-refundable deposit is required to secure the rental.
  • The remaining balance is due no later than the day of delivery before the delivery is made.
  • Accepted payment methods: Zelle, Cash, and Credit Card (3% processing fee applies for credit card payments).

Rental Agreement

By placing an order, you agree to:

  • Accept all listed rental items.
  • Be responsible for any loss, theft, or damage beyond normal wear and tear.
  • Cover replacement costs for lost or damaged rental items.
  • Pay cleaning fees if additional cleaning is required to return rental items to their original condition.
  • Return all rental items on time. Late returns will incur additional charges.
  • Delivery fees are non-refundable, even in case of cancellation.

Deposit & Confirmation

  • Orders are not confirmed until they are manually reviewed and a representative contacts you.
  • The $75 deposit is non-refundable once an order is confirmed.
  • If payment is not completed upon delivery or pickup, your order may be canceled, and the deposit forfeited.

Late Returns & Fees

  • All rentals must be returned in the same condition as provided.
  • Late returns will incur an additional charge per day until returned.
  • If a rental is not returned within a reasonable period, the renter will be responsible for replacement costs.

Cancellation Policy

  • The $75 deposit is non-refundable for all orders.
  • Customers may:
    1. Reschedule their event within 1 year.
    2. Receive a refund of the total amount paid, minus the non-refundable deposit, surcharge, and cancellation fee.

Tent Rental Cancellations:

  • Changes made at least 1 month prior to the event will not incur a fee.
  • Changes made between 1 month and 7 days prior to the event will result in a 50% late change fee.
  • Cancellations made less than 7 days before the event will not be eligible for a refund.

Staking Requirements

  • If your tent requires staking, you are responsible for calling 811 at least 48 hours before installation to have all underground utilities properly marked.
  • A staking waiver must be signed prior to installation, releasing the Rental Provider from any liability related to damage to underground utilities, pipes, lines, or other obstacles.
  • The Rental Provider uses 40" x 1" diameter steel stakes for tent anchoring, which will be driven into the ground. The customer assumes all responsibility for any damages resulting from staking.
  • Failure to have utilities marked or sign the waiver may result in cancellation of the tent setup without refund.

Delivery & Pickup Policies

  • Minimum Order for Delivery: $200
  • Delivery Fee: $100 (non-refundable)
  • Minimum Order for Pickup: $100

Final Confirmation

By placing an order on this website, you agree to our terms, including but not limited to the following:

  • All rentals are final and must be returned in the condition provided.
  • Late returns are subject to additional charges.
  • Delivery fees are non-refundable.
  • Payment is due upon delivery or pickup, unless otherwise arranged.

By submitting your order and selecting “Place Order,” you confirm that you have read and accepted these terms.

 

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Signed by Jonanthon Washington
Signed On: March 14, 2025


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Rental Agreement E-Signature
Lock icon Unique Document ID: 3522adc07c6fd99f4b6631d2e58bd7573950dec8
Timestamp Audit
March 7, 2025 12:05 pm CDTRental Agreement E-Signature Uploaded by Jonanthon Washington - jw@itsapartyhouston.com IP 14.1.64.47
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