Order & Payment Terms

• All orders placed on this website require confirmation from our team before they are finalized.
• A $75 non-refundable deposit is required to secure the rental.
• The remaining balance is due no later than the day of delivery before the delivery is made.
• Accepted payment methods: Zelle, Cash, and Credit Card (3% processing fee applies for credit card payments).

Rental Agreement

By placing an order, you agree to:

• Accept all listed rental items.
• Be responsible for any loss, theft, or damage beyond normal wear and tear.
• Cover replacement costs for lost or damaged rental items.
• Pay cleaning fees if additional cleaning is required to return rental items to their original condition.
• Return all rental items on time. Late returns will incur additional charges.
• Delivery fees are non-refundable, even in case of cancellation.

Deposit & Confirmation

• Orders are not confirmed until we manually review them and contact you.
• The $75 deposit is non-refundable once an order is confirmed.
• If payment is not completed upon delivery or pickup, your order may be canceled, and the deposit forfeited.

Late Returns & Fees

• All rentals must be returned in the same condition as provided.
• Late returns will incur an additional charge per day until returned.
• If a rental is not returned within a reasonable period, the renter will be responsible for replacement costs.

Cancellation Policy

• The $75 deposit is non-refundable for all orders.
• Customers may:
  1. Reschedule their event within 1 year.
  2. Receive a refund of the total amount paid, minus the non-refundable deposit, surcharge, and cancellation fee.

Tent Rental Cancellations:

• Changes made at least 1 month prior to the event will not incur a fee.
• Changes made between 1 month and 7 days prior to the event will result in a 50% late change fee.
• Cancellations made less than 7 days before the event will not be eligible for a refund.

Delivery & Pickup Policies

• Minimum Order for Delivery: $200
• Delivery Fee: $100 (non-refundable)
• Minimum Order for Pickup: $100

Final Confirmation

By placing an order on this website, you agree to our terms, including but not limited to the following:

• All rentals are final and must be returned in the condition provided.
• Late returns are subject to additional charges.
• Delivery fees are non-refundable.
• Payment is due upon delivery or pickup, unless otherwise arranged.

By submitting your order and selecting “Place Order,” you confirm that you have read and accepted these terms.